G & M Moving and Storage Corp.

I shouldn't have had any business with this 'company', but as part of an extremely sketchy operation run by Downline Consulting / Ready Relocation Experts / US INterstate and Rail, I was instructed at some point to Zelle money to this company. I refused, but that entire experience has been absurd, and this collection of companies has collected fully $1100 more than any receipt they have ever given me indicates, and refuses to refund me.

The behavior ("increasing the price per cubic feet, etc"), matches my own experience. Stay away! They are just this side of 'legal'.

Move size: 2 Bedroom Home Service cost: $7400

This was my first time using G&M. I found them online through one of thse online moving company referral sites,  and from the customer service intro call (with Michele) to my actually movers, they were courtesy and professional. Gaby and his team of 2 other movers made my mom's move from Queens to LI (with a stop to local storage) so stress free and efficient. They helped dispose of the furniture we were not taking. In terms of cost, they were very straightforward and upfront - no hidden charges, which is always concern with any moving company. Be as specific upfront in terms of what you have to move, how long it will take and how far you are moving. For us, we didn't factor in the time to dispose of the furniture, which was actually more than the stuff we took. I would recommend them without reservations and use them again.

Service cost: $700

I was harassed and threatened to keep my money after refusing to follow their own rules and come moving day they refused to take my 3 bedroom home that was requested to move in a 26'box truck and then to find out I was allotted a 3rd of that space. They wanted to charge me over $5,000 to move! We finally came to an agreement of $3500 since they already had my deposit and when writing up the new contract -they lied again and was going to charge that on top of my deposit! Do NOT use this company. They will lie and and steal your money!!

Move size: 3 Bedroom Home Service cost: $5000

I moved from New Jersey to Wisconsin. My furniture was only 4 months old. The movers had it all loaded on the truck by the time the gentleman had me sign the paperwork. I was told I was signing for the $10,000 of insurance coverage. They damaged over $3000 worth of my brand new furniture by handing it like it was garbage. They also damaged walls and woodwork in my home when they delivered it. The one mover dropped my end table off the dolly breaking the shelf and denting my wood floor. They also painted a black table that they damaged that the paint was still wet when I unwrapped it. They didn't wrap some items in blankets that ended up damaged. Do not use this moving company because you will only get 60 cents per pound for the damage and replacement of your belongings. They ruined so much furniture that I am not going to be fully compensated for now. They don't even care how they handle your belongings because at .60 a pound what are they losing? All the guy did when they picked up my stuff was try to find ways to charge me more than the estimate. I had less stuff than estimated and they charged me $550 over the estimate. They are dishonest and unprofessional. STAY AWAY IF YOU WANT YOUR STUFF TO GET THERE UNDAMAGED!!

Move size: 1 Bedroom Home Service cost: $3250

Please be aware of this company and it’s unethical business practices. This company only accepts cash and postal money orders because they are dodging a paper trail. Obviously they are trying to scam any paper trail. They quote one price with employee signature then hold your property hostage with another amount due at time of delivery. They scammed a disabled and decorated veteran widow and held her furniture hostage out and changed amount due with a employee signature. This is not a reputable company and please seek another moving company. IRS and DOT along with the BBB will be contacted on this matter. Even after asking to speak to a supervisor of this company I was denied. For all we know this company could be operating out of someone’s garage or out of this country.

Move size: 2 Bedroom Home Service cost: $6000

So they were the contracted movers and they send a truck yesterday whose name in the truck read All Country Moving and Storage. The driver decided to increase the price per cubic feet. There was NO change in space needed and I even suggested to reduce my space needs from 1700 cf to 1500 cf for the same agreed price. They did not answer their phone however the driver was able to call them. Driver stated that G&M and All Country is the same company with different corporate names.

Move size: 3 Bedroom Home Service cost: $5525

I don't normally write reviews and I have the belief that the only time people do write reviews is to complain, so they can only be taken with a grain of salt. However, since I do read reviews and there are those that do sometimes sway my choice to use a particular company, I felt it was necessary to write a review to warn everyone and anyone out there to NOT use this company..

This company moved my mother's belongings after she became ill and I was moving her to FL. My mother's belongings were delivered to a storage unit. I immediately noticed something of extreme value was missing. I immediately called the company to let them know. They informed me that they did have this item and they would send it to me. Approximately 2 weeks after the initial delivery I still hadn't heard from them. I called again and they stated they were sending this item to my home and a driver would contact me. A driver contacted me in the evening on10/31 and told me that I needed to meet him in another town approximately 30 minutes from my home. I told the driver that he needed to deliver it to my home as this was the agreement. He said he would call me back. He did not. I called G&M the next day and they told me they would look into the matter. I consistently called and calls were not returned or I kept getting the run around when I was able to get in touch with them (constant "I will look into it and call back", which they didn't). Finally a man from G&M said he would have the item shipped to me through fed ex. Two weeks of waiting I received nothing and began the process of calling the company at least once a week again. Finally today, the man that I spoke with admitted that the driver who was supposed to deliver this item is no longer working for the company and they can't reach him. Apparently he still has the item. G&M doesn't know where it went. There are too many holes in their stories and I cannot possibly relay how many different excuses I have heard from G&M. G&M has been completely unprofessional throughout this process through not returning calls (despite the fact that their recording states they will get back with you within 2 hours), through lies and through attempts to stall this process. While filing a complaint today I read that a complaint can only be filed within nine months. Thankfully I am still within that window. I really just wanted the picture back, but it is obvious G&M has lost it and until today (6 months later) didn't want to admit it. Now I have to figure out a monetary value for this item, an item that really can't be given a monetary value or ever be replaced.

Nothing is ever guaranteed and mistakes do happen, but how you attempt to remediate the situation and how honest you are throughout that process can make all the difference. Choose your next mover wisely.

Service cost: $10000000